KuaiKuaiChuHai Privacy Policy

Effective Date: March 20, 2026

1. Introduction

KuaiKuaiChuHai ("we," "us," or "our") values your privacy. We respect and protect the personal information of all individuals who visit our website and use our AI video generation platform (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website, APIs, and associated tools.

Please read this Privacy Policy carefully. By creating an account or using our Services, you acknowledge that you have read and agreed to all the terms of this Privacy Policy. If you do not agree, please discontinue the use of our Services immediately.

2. Information We Collect

Depending on the features you use, we may collect the following types of information:

• Account Information: When you register, we collect your name, email address, password, and any contact details you provide, such as a phone number or social media handles.
• User Input (Creative Materials): To provide video generation, we collect the text prompts, images, video clips, and audio scripts you upload, along with associated metadata.
• Automatically Collected Data: This includes your IP address, browser type, operating system, unique device identifiers, and clickstream data (such as page activity and access timestamps).
• Payment Information: For subscriptions, we record your transaction history. Actual payment processing is handled by secure, trusted third-party providers.

3. AI Model Training Statement

KuaiKuaiChuHai is committed to the following: We do not use any raw materials uploaded by users (including but not limited to text prompts, facial images, and voice samples) or the resulting generated output to train, improve, or enhance our AI algorithms or foundational models. Your data is processed solely to fulfill the specific video generation requests you initiate.

4. How We Use Your Information

We process personal information for the following purposes:

• Service Provision and Management: To verify your identity, manage your account, and generate your AI video assets.
• Customer Support: To respond to your inquiries, provide technical assistance, or send service-related notifications.
• Safety and Security: To perform identity verification, prevent fraud, and maintain the stability and security of our systems.
• Legal Compliance: To fulfill obligations under the laws of Mainland China or respond to lawful requests from regulatory authorities.

5. Data Storage and Protection

• Data Residency: Personal information collected and generated within the People’s Republic of China will be stored on servers located within Mainland China.
• Security Measures: We employ encryption technologies (such as SSL), physical security, and administrative control procedures to protect your data against unauthorized access, disclosure, or alteration.
• Retention Period: We retain your information only for as long as necessary to provide our Services to you.

6. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share necessary data only in the following circumstances:

• Service Providers: With vendors who assist us in payment processing, cloud hosting, and compliance auditing.
• Legal Requirements: Disclosure required by court orders, government mandates, or legal proceedings.
• Business Transfers: In the event of a merger or asset sale, your information may be transferred as part of the business assets.

7. Your Rights and Control

KuaiKuaiChuHai grants you full control over your personal information:

• Access and Correction: You may log in to your account at any time to view or update your personal details.
• Immediate Deletion: You have the right to request the deletion of your personal information or the closure of your account. Upon receiving a deletion request, KuaiKuaiChuHai will initiate an immediate response to purge your data from our production servers without any retention buffer.
• Withdrawal of Consent: You may withdraw your consent for data processing at any time, though this may affect your ability to use platform features.

8. Refund Policy

Due to the immediate consumption of computational resources and the digital nature of AI video generation, all purchases of KuaiKuaiChuHai subscriptions and credits are non-refundable. Refunds will only be issued where required by the mandatory laws of Mainland China.

9. Privacy of Minors

In accordance with relevant laws and the nature of our business, KuaiKuaiChuHai’s Services are intended solely for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If you are a guardian and discover that a minor has provided us with personal information, please contact us via the details provided in this policy, and we will delete the information immediately.

10. Policy Revisions

We may update this Privacy Policy from time to time. Significant changes will be announced on our website or sent via email. Your continued use of our Services after revisions constitutes your acceptance of the updated terms.

11. Governing Law

This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of the People's Republic of China (Mainland China).

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact our Privacy Team at:

• Email: contact@kuaikuaichuhai.com
• Address: Room 2707A, Tower C, T1, Wangjing SOHO, Chaoyang District, Beijing, China

By clicking "Agree" or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy.